Why Falcon
Falcon Systems Goals
To be Crafting Sustainability through professional Energy management Practices, setting the standard for excellence, as a Premium IFM Services Provider, in the GCC Market,
To apply the latest quality standards and environmental ethics, in every activities carried out by the organization
To deliver optimal services to our clients through strategic Digital Transformation processes.
To provide the most balanced service (elite Implementation with optimum Cost)
Falcon Quality Policy
Precision in Performance
Systematic Adherence
Contractual Integrity
Exceeding Expectations
Falcon Systems Culture
Employee Development
We provide a supportive environment for employees to grow, discover their strengths, maximize their potential and play leading roles, as a learning organization.
Teamwork
We encourage the diversity of thoughts, experiences, and backgrounds and celebrate participation and partnership in all of our activities.
Communication
We respect the other opinion and strive for transparency and inclusiveness.
Change and Innovation
We are open to possibility and foster creativity and risk-taking to support continuous improvement.
Honesty, Integrity, and Trust
We honor our commitments and conduct business in a manner that promotes fairness, respect, honesty, and trust.
Role Model
We lead by example and advocate equitable treatment in our behaviors, policies, and practices.
Quality Results
We believe those we serve deserve excellent service, a safe, productive, and healthy work environment, and quality results.
Falcon Systems Code of Ethics
Integrity and Honesty
- We conduct all business affairs with honesty, transparency, and a commitment to the truth.
- Refrain from engaging in deceptive practices, misrepresentation, or fraudulent activities.
- Disclose any gifts or favors received that could influence decision-making.
Respect for People
- We foster a workplace culture that embraces diversity, equity, and inclusion.
- Prohibit discrimination, harassment, or any form of unfair treatment.
- Provide equal opportunities for career development and advancement.
Compliance with Regulations
- We Stay informed about and comply with all relevant laws, regulations, and industry standards.
- Regular training programs are conducted to educate employees about legal requirements.
- We implement robust mechanisms for monitoring and ensuring compliance.
Confidentiality and Privacy
- We always safeguard sensitive information, including client data, employee records, and proprietary business details.
- Implement strict access controls and encryption measures to protect confidential information.
- Periodic training is Conducted on data privacy and confidentiality.
Environmental Responsibility
- We have Developed and implemented environmentally sustainable practices in line with industry standards.
- To monitor and reduce the environmental impact of operations, promoting resource conservation.
- We always Engage in initiatives that support environmental conservation and sustainability.
Quality of Service
- We emphasize professionalism in client interactions, communication, and service delivery.
- We adhere to industry best practices to ensure the highest quality of service.
- Feedback mechanisms is implemented to continuously improve service standards.
Conflict of Interest
- We maintain transparency regarding personal, financial, or professional interests that may pose a conflict.
- Clear procedures are set for reviewing and managing potential conflicts of interest.
- Employees training programs includes training on identifying and disclosing conflicts.
Anti-Corruption
- We prohibit bribery, kickbacks, and any form of corrupt practices.
- We have a clear anti-corruption policy, which we provide training to employees on its requirements.
- Regular audits conducted to detect and prevent corruption risks.
Fair Competition
- We encourage fair competition and avoid engaging in anti-competitive practices.
- We Train employees on antitrust and competition laws to ensure compliance.
- We Foster a culture of ethical business conduct that upholds fair market principles.
Social Responsibility
- We always engage in community development projects and philanthropic initiatives.
- We collaborate with local communities to understand and address their needs.
- Corporate social responsibility is integrated into our business strategies.
Reporting Violations
- We have established a confidential reporting system for ethical concerns and violations.
- We ensure protection for whistleblowers and non-retaliation policies.
- Investigate reported violations promptly and take appropriate corrective actions.
Continuous Improvement
- Code of Ethics is regularly reviewed and updated to reflect changing legal, social, and industry standards.
- We encourage a culture of continuous learning through ethics training programs.
- Solicit feedback from employees to identify areas for improvement in ethical practices.
